Information And Communications Technology (ICT) Sales Professionals
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STEM
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Information And Communications Technology (ICT) Sales Professionals
MASCO 4 DIGIT: 2434
Information and Communications Technology (ICT) Sales Professionals sell a range of computer hardware, software and other information and communications technology goods and services including installation and provide specialised information as required.
Soliciting orders and selling goods to retail, industrial, wholesale and other establishments;
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Selling technical equipment, supplies and services to business establishments or individuals;
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Discussing the needs of new and existing customers and providing specialised information about how specific equipment, supplies and services meet those needs;
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Quoting and negotiating prices and credit terms, completing contracts and recording orders;
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Updating customer records and preparing sales reports;
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Arranging delivery of goods, installation of equipment and provision of services; and
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Reporting customers’ reactions and requirements to manufacturers.
What are the skills required?
Skills, knowledege and abilities that are essential to carry out a task with determined results. Skills can often be divided into domain-general and domain-specific skills.
Soft Skill
English
Able to speak English
Hard Skill
Mandarin
Able to speak Mandarin
Soft Skill
Communication
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Soft Skill
Bahasa Malaysia
Able to speak Bahasa Malaysia
Soft Skill
Digital Marketing
Digital marketing (also known as data-driven marketing) is an umbrella term for the marketing of products or services using digital technologies, mainly on the Internet, but also including mobile phones, display advertising, and any other digital medium.
Hard Skill
Order Processing
Order processing is the process or work-flow associated with the picking, packing and delivery of the packed items to a shipping carrier.
Soft Skill
Problem Solving
Problem solving consists of using generic or ad hoc methods, in an orderly manner, for finding solutions to problems.
Hard Skill
Analysis
The ability to collect and analyze information, problem-solve, and make decisions
Hard Skill
Purchasing
Purchasing refers to a business or organization attempting to acquire goods or services to accomplish the goals of its enterprise.
Soft Skill
Writing
Experience expressing business messages effectively in written form. This may include planning drafting and revising as necessary.
Soft Skill
Written Communication
Working experience of Written Communication, which involves any type of message that makes use of the written word. Written communication is the most important and the most effective of any mode of business communication.
Soft Skill
Leadership
Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to "lead" or guide other individuals, teams, or entire organizations.
Soft Skill
Research
Experience performing creative and systematic work to understand a product, market, or customer, either before building a new solution, or to troubleshoot an existing issue
Soft Skill
Social Media Marketing
Social media marketing is the use of social media platforms and websites to promote a product or service.
Hard Skill
.NET
.NET Framework (pronounced dot net) is a software framework developed by Microsoft that runs primarily on Microsoft Windows.
Hard Skill
Analytics
Ability to deconstruct information into smaller categories in order to draw conclusions
Hard Skill
Business Management
Working experience of Business Management, which is the activities associated with running a company, such as controlling, leading, monitoring, organizing, and planning.
Hard Skill
Cost Analysis
Definition of cost analysis
1
: the act of breaking down a cost summary into its constituents and studying and reporting on each factor
2
: the comparison of costs (as of standard with actual or for a given period with another) for the purpose of disclosing and reporting on conditions subject to improvement
Hard Skill
Invoicing
An invoice, bill or tab is a commercial document issued by a seller to a buyer, relating to a sale transaction and indicating the products, quantities, and agreed prices for products or services the seller had provided the buyer.
Soft Skill
Planning
Planning (also called forethought) is the process of thinking about and organizing the activities required to achieve a desired goal.
Hard Skill
Sales Analysis
The analysis of sales reports to determine various sales metrics is known as Sales Analysis. The various metrics are: inventory stock, effectiveness of sales force, companys performance against the set goals etc.
Hard Skill
Trend Analysis
Trend analysis is the rampant practice of collecting information and attempting to spot a pattern.
Hard Skill
Website Management
The administration and control of the hardware and software used in a Web site. There are a variety of monitoring and analysis tools that report on usage, missing links and files as well as performance, all of which keeps a site intact and running smoothly.
Soft Skill
Active Listening
the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully
Hard Skill
Administration Management
The process of creating information systems and supervising its flow from and to others within an organization.
Hard Skill
Attribution Modelling
The method used to measure the monetary impact a piece of communication has on real business goals, for example: sales, customer retention, revenue and profit.
Hard Skill
Business Analysis
Experience identifying business needs and and determining solutions to business problems.
Soft Skill
Business Planning
Experience constructing a document that brings together the perspectives of many business teams including finance, human resources, intellectual property management, and marketing to create a credible understanding of the future of the company for someone who is unfamiliar with the business.
Soft Skill
Business Presentations
A business presentation is a formal tutorial or introduction of business practices or products.
Soft Skill
Channel Marketing
Multichannel marketing is the blending of different distribution and promotional channels for the purpose of Marketing.
Hard Skill
Consultative Sales
Consultative salesis a selling method in which the salesperson spends time with the customer to understand the problem the customer is trying to solve and then recommends a solution that will specifically address that problem.
Soft Skill
Contract Negotiation
Contract negotiation is the process of give and take the parties go through to reach an agreement.
Hard Skill
Costing
Cost accounting is a type of accounting process that aims to capture a company's costs of production by assessing the input costs of each step of production as well asfixed costssuch asdepreciationof capital equipment.
Soft Skill
Critical Thinking
Experience objectively examining assumptions (adopted rules of thumb) underlying current beliefs to assess their correctness and legitimacy, and thus to validate or invalidate business beliefs.
Soft Skill
Customer Relationship Management (CRM)
Experience analysing data about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
Soft Skill
Database Marketing
Database marketing is a form of direct marketing using databases of customers or potential customers to generate personalized communications in order to promote a product or service for marketing purposes.
Soft Skill
Decision Making
In psychology, decision-making is regarded as the cognitive process resulting in the selection of a belief or a course of action among several alternative possibilities.
Hard Skill
Digital Advertising
Online advertising, also called online marketing or Internet advertising or web advertising, is a form of marketing and advertising which uses the Internet to deliver promotional marketing messages to consumers.
Hard Skill
Forecasting
Forecasting is the process of making predictions of the future based on past and present data and most commonly by analysis of trends.
Hard Skill
German
German (Deutsch [dt]) is a West Germanic language that is mainly spoken in Central Europe.
Soft Skill
Internet Marketing
Online advertising, also called online marketing or Internet advertising or web advertising, is a form of marketing and advertising which uses the Internet to deliver promotional marketing messages to consumers.
Hard Skill
Japanese
Japanese (, Nihongo, [ihoo] or [ihoo]) is an East Asian language spoken by about 125 million speakers, primarily in Japan, where it is the national language.
Hard Skill
Korean
The Korean language (/, see below) is the official and national language of both Koreas: the Democratic People's Republic of Korea (North Korea) and the Republic of Korea (South Korea), with different standardized official forms used in each territory.
Soft Skill
Listening
Expertise in focusing on the words and intention being communicated by another in a way that demostrates focus and enhances the effectiveness of the interaction.
Hard Skill
Marketing Analytics
Marketing analyticsis the practice of measuring, managing and analyzingmarketing performanceto maximize its effectiveness and optimize return on investment (ROI).
Soft Skill
Marketing Communications
Marketing communications (MC, marcom, marcomm) uses different marketing channels and tools in combination: Marketing communication channels focuses on any way a business communicates a message to its desired market, or the market in general.
Hard Skill
Microsoft Powerpoint
Microsoft PowerPoint is a presentation program currently developed by Microsoft, for use on both Microsoft Windows and Apple Macintosh operating systems.
Hard Skill
Online Advertising
Online advertising, also called online marketing or Internet advertising or web advertising, is a form of marketing and advertising which uses the Internet to deliver promotional marketing messages to consumers.
Field of Study Required
Field of study consists of a broad area of academic and skills qualifications that come under a similar branch of subject knowledge. In addition, courses offered under each field of study require similar academic entry requirements.