Tasks & Responsibilities
  • 01
    Maintaining and administering computer networks and related computing environments including computer hardware, system software, application software and all configurations;
  • 02
    Recommending changes to improve systems and network configurations, and determining hardware or software requirements related to such changes;
  • 03
    Diagnosing hardware and software problems; performing data backup and disaster recovery operation;
  • 04
    Operating master consoles to monitor the performance of computer systems and networks, and coordinating computer network access and use;
  • 05
    Performing related tasks; and
  • 06
    Enhancing knowledge and coordinating work performance.

What are the skills required?

Skills, knowledege and abilities that are essential to carry out a task with determined results. Skills can often be divided into domain-general and domain-specific skills.

Soft Skill
English
Able to speak English
Soft Skill
Troubleshooting
Troubleshooting or dpanneuring is a form of problem solving, often applied to repair failed products or processes on a machine or a system.
Hard Skill
Mandarin
Able to speak Mandarin
Soft Skill
Bahasa Malaysia
Able to speak Bahasa Malaysia
Soft Skill
Communication
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Hard Skill
Programming
Instruct the computer to perform various tasks by providing a set of instructions that are written in a specific syntactical form or a programming language.
Hard Skill
Project Management
Project management is the discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.
Soft Skill
Problem Solving
Problem solving consists of using generic or ad hoc methods, in an orderly manner, for finding solutions to problems.
Hard Skill
Analysis
The ability to collect and analyze information, problem-solve, and make decisions
Soft Skill
Planning
Planning (also called forethought) is the process of thinking about and organizing the activities required to achieve a desired goal.
Soft Skill
Leadership
Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to "lead" or guide other individuals, teams, or entire organizations.
Hard Skill
Debugging
Debugging is the process of finding and resolving of defects that prevent correct operation of computer software or a system.
Hard Skill
System Administration
A system administrator, or sysadmin, is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems; especially multi-user computers, such as servers.
Hard Skill
Cloud Computing
Working experience of Cloud Computing, which is an information technology (IT) paradigm that enables ubiquitous access to shared pools of configurable system resources and higher-level services that can be rapidly provisioned with minimal management effort, often over the Internet.
Hard Skill
Microsoft Active Directory
Working experience of Microsoft Active Directory, which is a directory service that Microsoft developed for Windows domain networks. It is included in most Windows Server operating systems as a set of processes and services and is an umbrella title for a broad range of directory-based identity-related services. Active Directory stores information about objects on the network and makes this information easy for administrators and users to find and use. Active Directory uses a structured data store as the basis for a logical, hierarchical organization of directory information. A set of rules, the schema, that defines the classes of objects and attributes contained in the directory, the constraints and limits on instances of these objects, and the format of their names.
Hard Skill
System Design
System design is the process of defining the architecture, modules, interfaces, and data for a system to satisfy specified requirements.
Soft Skill
Writing
Experience expressing business messages effectively in written form. This may include planning drafting and revising as necessary.
Hard Skill
.NET
.NET Framework (pronounced dot net) is a software framework developed by Microsoft that runs primarily on Microsoft Windows.
Hard Skill
Administration Management
The process of creating information systems and supervising its flow from and to others within an organization.
Hard Skill
Adobe Creative Cloud
Graphics or photo imaging software
Hard Skill
Cassandra
Apache Cassandra is a free and open-source distributed NoSQL database management system designed to handle large amounts of data across many commodity servers, providing high availability with no single point of failure.
Hard Skill
Cloud architecture
Working experience of Cloud architecture. Cloud computing architecture refers to the components and subcomponents required for cloud computing. These components typically consist of a front end platform (fat client, thin client, mobile device), back end platforms (servers, storage), a cloud based delivery, and a network (Internet, Intranet, Intercloud). Combined, these components make up cloud computing architecture.
Hard Skill
Cloud Security Infrastructure
Ability to implement security measures which are configured to protect cloud data, support regulatory compliance and protect customers' privacy as well as setting authentication rules for individual users and devices.
Hard Skill
Database Administration
Database administration is the function of managing and maintaining database management systems (DBMS) software.
Soft Skill
File Management
File management describes the fundamental methods for naming, storing and handling files
Hard Skill
IBM DB2
Data base user interface and query software
Hard Skill
IT Management
IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities.
Hard Skill
Japanese
Japanese (, Nihongo, [ihoo] or [ihoo]) is an East Asian language spoken by about 125 million speakers, primarily in Japan, where it is the national language.
Hard Skill
Kerberos
Working experience of Kerberos, which is a computer network authentication protocol that works on the basis of tickets to allow nodes communicating over a non-secure network to prove their identity to one another in a secure manner.
Hard Skill
Korean
The Korean language (/, see below) is the official and national language of both Koreas: the Democratic People's Republic of Korea (North Korea) and the Republic of Korea (South Korea), with different standardized official forms used in each territory.
Hard Skill
Linux Kernel
Working experience of Linux Kernel, which is an open-source monolithic Unix-like computer operating system kernel.
Soft Skill
Listening
Expertise in focusing on the words and intention being communicated by another in a way that demostrates focus and enhances the effectiveness of the interaction.
Hard Skill
Malware Analysis
Malware analysis is the study or process of determining the functionality, origin and potential impact of a given malware sample such as a virus, worm, trojan horse, rootkit, or backdoor.
Hard Skill
Microsoft SCCM
Working experience of Microsoft SCCM (Microsoft System Center Configuration Manager), which is a Windows product that enables administrators to manage the deployment and security of devices and applications across an enterprise. SCCM is part of the Microsoft System Center 2012 systems management suite.
Hard Skill
Microsoft Sharepoint
SharePoint is a web-based, collaborative platform that integrates with Microsoft Office.
Hard Skill
MySQL Database Administration
Ability to operate integrates database administration tools into a simple to use graphical user interface. The visual console enables DBAs to easily perform operations such as configuring servers, administering users, export and import, and viewing logs.
Hard Skill
Network Administration
Network management is the process of administering and managing the computer networks of one or many organizations.
Hard Skill
Operations Management
Operations management is an area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services.
Hard Skill
Oracle Cloud
Working experience of Oracle Cloud, which is a cloud computing service offered by Oracle Corporation providing servers, storage, network, applications and services through a global network of Oracle Corporation managed data centers. The company allows these services to be provisioned on demand over the Internet. Oracle Cloud provides Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), and Data as a Service (DaaS). These services are used to build, deploy, integrate, and extend applications in the cloud. This platform supports numerous open standards, open-source solutions, and a variety of programming languages, databases, tools, and frameworks.
Hard Skill
Password management
Working experience of Password management, which is a software used to organize and encrypt many personal passwords using a single login. This often involves the use of an encryption key as well. Password managers are also referred to as password wallets.
Hard Skill
Remote Technical Support
Working experience of Remote Technical Support. In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system.
Hard Skill
Root Cause Analysis
Root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems.
Hard Skill
SAP Security
SAP security is a module that keeps certain kinds of data under lock and key while allowing access to others, working to ensure your SAP system is secure from both external and internal threats.
Hard Skill
SAP Technical Architecture
Working experience of SAP Technical Architecture, which is the technical design of a scalable, flexible, and maintainable SAP solution that fits specific business and / or IT requirements
Hard Skill
Server Configuration
In computing, configuration files (or config files) are files used to configure the parameters and initial settings for some computer programs.
Hard Skill
SQL Server Reporting Services (SSRS)
SQL Server Reporting Services (SSRS) is a server-based report generating software system from Microsoft.
Hard Skill
Visual C++
The computer program Visual C++ is a suite of software development tools for writing programs, such as compiler, debugger, code editor, code highlights, packaged in a unified user interface. It is developed by the software company Microsoft.
Hard Skill
Vulnerability assessment
Working experience of Vulnerability assessment. A vulnerability assessment is the process of identifying, quantifying, and prioritizing (or ranking) the vulnerabilities in a system. Examples of systems for which vulnerability assessments are performed include, but are not limited to, information technology systems, energy supply systems, water supply systems, transportation systems, and communication systems. Such assessments may be conducted on behalf of a range of different organizations, from small businesses up to large regional infrastructures. Vulnerability from the perspective of disaster management means assessing the threats from potential hazards to the population and to infrastructure. It may be conducted in the political, social, economic or environmental fields.
Field of Study Required
Field of study consists of a broad area of academic and skills qualifications that come under a similar branch of subject knowledge. In addition, courses offered under each field of study require similar academic entry requirements.
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