Tasks & Responsibilities
  • 01
    Tasks include:
  • 02
    Setting tables with clean linen, cutlery, crockery and glassware;
  • 03
    Setting and arranging tables and escorting guests to their tables;
  • 04
    Presenting the menu and recommending menu items to customers;
  • 05
    Taking orders and serving food and beverages;
  • 06
    Serving food and beverages to customers;
  • 07
    Presenting bills to customers and accepting payment;
  • 08
    Cleaning the dining area; and
  • 09
    Performing related tasks.

What are the skills required?

Skills, knowledege and abilities that are essential to carry out a task with determined results. Skills can often be divided into domain-general and domain-specific skills.

Soft Skill
Communication
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Hard Skill
Food Preparation
Food preparation preparing food for eating, generally requires selection, measurement and combination of ingredients in an ordered procedure so as to achieve desired results.
Soft Skill
Time Management
Time management is the process of planning and exercising conscious control over the amount of time spent on specific activities - especially to increase effectiveness, efficiency or productivity.
Hard Skill
Bartending
Bartending is the act of formulating and serving alcoholic or soft drink beverages behind the bar, usually in a licensed establishment.
Soft Skill
Active Listening
the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully
Soft Skill
Computer Literacy
The ability to use computers and related technology efficiently for work tasks.
Soft Skill
Listening
Expertise in focusing on the words and intention being communicated by another in a way that demostrates focus and enhances the effectiveness of the interaction.
Hard Skill
Meal Serving
Provide food at the table whilst maintaining high level of customer service and food safety standards.
Soft Skill
Speaking
ability to communicate effectively. These skills allow the speaker, to convey his message in a passionate, thoughtful, and convincing manner
Soft Skill
Writing
Experience expressing business messages effectively in written form. This may include planning drafting and revising as necessary.
Field of Study Required
Field of study consists of a broad area of academic and skills qualifications that come under a similar branch of subject knowledge. In addition, courses offered under each field of study require similar academic entry requirements.
Hotel, restaurants and catering
Hotel, restaurants and catering
5,542
Graduates

(2019)

Business and administration not further defined
Business and administration not further defined
3,167
Graduates

(2019)


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